OUR POLICIES

Missed Appointments
As noted in our email confirmations, all Ayurvedic Mobile Massage appointments missed or canceled with less than 24-hours notice are billed directly to the patient the full cash rate.

Fee waivers are considered on a case-by-case basis by emailing Katrina Dance here. Circumstances, nature of request and account history will be considered.


Privacy
The privacy of your personal information is important to us. We are committed to collecting, using and disclosing personal information responsibly and only to the extent necessary for the goods and services we provide.

Like all medical professionals, we collect, use and disclose personal information in order to serve our patients. The primary purpose for collecting personal information is to provide treatment.

Like most organizations, we also collect, use and disclose information for purposes secondary to our primary purposes. The most common examples of our related and secondary purposes is to invoice patients for goods or services that was not paid for at the time, to process credit card payments or to collect unpaid accounts.


Protecting Personal Information
We understand the importance of protecting personal information. For that reason, we have taken the following steps:

  • Paper information is either under supervision or secured in restricted area.

  • Electronic hardware is either under supervision or secure in a restricted area at all times.

  • Paper information is transmitted through sealed, addressed envelopes or boxes by reputable companies.

  • Electronic information is transmitted either through a direct line or has identifiers removed or is encrypted.

  • External consultants and agencies with access to personal information must enter into privacy agreements with me.